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Customer Service - non-existent. Money back guarantee an absolute sham. Shame on you.
Was so excited for this to come yet it never did and I lost my money! I’m so upset by this. Customer service has yet to reach out to me even though I have emailed them.
Love the soft tip but I bite through it too quick. I would like to have the ability to purchase replacement soft tips. I don’t care about inhaling or flavor. I only care about chewing on the soft tip.