Dear Valued Customer, We understand that many of our customers have been experiencing issues with their orders placed through Amazon. We deeply apologize for any inconvenience or frustration this may have caused. It has come to our attention that our Amazon account has been compromised, resulting in delays, canceled orders, received wrong items, or damaged items. We want to assure you that we are taking immediate action to resolve this issue and secure our Amazon account. In the meantime, we want to ensure that all of our valued customers are able to receive the products they ordered in a timely and satisfactory manner. We want to invite our customers to place their orders directly with us through our website, where we can guarantee a safe and secure checkout process. Additionally, for customers who may have been affected by the breach on our Amazon account, we have a customer service form that you can fill out. By doing so, we will be able to quickly remedy your order and send you the correct items. We are committed to satisfying our customers and making things right. Please do not hesitate to reach out to us if you have any further issues or concerns. We value your business and appreciate your patience during this time.